How does the payment process work?

The payment process for orders placed through our store involves several steps to ensure smooth transactions and timely fulfillment:

1.Customer Purchase: When a customer makes a purchase through your sales channel, the payment they provide includes the retail price of the product (comprising the production cost and our profit margin) as well as the shipping fee.

2.Order Import and Processing: Once the order is received on your sales channel, it is automatically imported into Tapstitch. The order is then processed based on our specified order approval settings.

3.Payment Deduction: The production price of the product and its associated shipping fee are deducted from your linked credit/debit card or your Tapstitch balance,because we can’t directly withdraw funds from your sales channel.

4.Order Fulfillment: With payment processed, Tapstitch proceeds with producing the ordered items and arranging for shipping directly to the customer. We can monitor the progress of the order through Tapstitch's platform and receive updates on production and shipping status.

In summary, your customers make purchases from your store, and then you buy products from us.